Step 7 - Make a Claim

You have two options for making a claim. First you can go to the local County Court in person. Alternatively, and far simpler, is to go through the courts system's Money Claims online service. This allows people to make claims from the comfort of their computer, save details as they go along and pay fees of between £30 and £120 online. The Bank Charges Hell website, has two examples of claims that can be adapted to suit your needs, choose either, in person or online claim.

Claimants should also register at Consumer Action Group, which has good advice for making a claim.

Step 6 - Court Action Information      Step 8 - See What The Bank Does